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Utility Customer Service

Contact Information

Utility Customer ServiceP.O. Box 10230 • 310 Krenek Tap Road979.764.3535 • 800.849.6623979.764-ePAY • 979.764.3791 (fax)
If you have an electric, water or wastewater outage or emergency, have your CSU account number ready and call 855.528.4278.

The City of College Station's Utility Customer Service office is open Monday-Friday from 8 a.m. to 5 p.m. We provide billing services for electric, water, sewer, garbage, roadway maintenance, and drainage.

The online payment system is currently unavailable.


>>> Maintain Account Information

>>> Electric Rates

>>> Water & Wastewater Rates

>>> Roadway Maintenance Fee



Applications for these services may be made by phone, mail, fax, online or in person. Utility accounts may be listed in one name only and the person whose name appears on the account is responsible for payment of bills, deposits and other charges that may appear on the bill. The City is not responsible for agreements made between roommates. An Account Creation Fee of $30 is required for all accounts and will be billed on the first bill. 

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