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Report power outages, water line breaks, wastewater spills and backups, and other electric, water or wastewater problems to 855.528.4278. Please have your CSU account number ready when you call.

----> View Current Electric Outage Map 

----> Connect / Disconnect Services 

----> Electric Rates / Water & Wastewater Rates

----> Utility Customer Service (billing, payments, account) 

----> 
Click here to contact College Station Utilities.


**Note: Area code for all phone numbers, except toll-free numbers, is 979.**
FREQUENTLY ASKED QUESTIONSDIVISION CONTACT INFORMATION
How do I report a power outage? 24-Hour Utility Dispatch

855-528-4278

How do I pay my bill? Where can I pay it? Utility Customer Service Electronic Payments  or  764-EPAY (3729)
What is the mailing address for utility payments? Utility Customer Service P.O. Box 10230 College Station, TX 77842-0230
Where is the Utility Customer Service Building? Utility Customer Service 310 Krenek Tap Rd
How do I report water line breaks, or wastewater spills? 24-Hour Utility Dispatch

855-528-4278

How can I save energy? Energy Conservation 764-3724 or 764-6274
Can I get a speaker on energy conservation or electrical safety? Energy Conservation 764-3724 or 764-6274
What is backflow? Do I need a backflow prevention device? Backflow Prevention 764-3662 / 764-3663 / 764-6312
How can I save water? Water Conservation 764-6223
Can I schedule a presentation or tour your facilities?  Water Resources 764-6223
Where is the Wastewater Treatment Plant? Wastewater Treatment 764-3665
I need to know the location of electric lines Electric GIS 764-6255
I need to know the location of water or wastewater lines Water Services GIS 764-3656 or 764-3431
Connecting new development to the water or wastewater system Planning & Development Services  764-3570



OUTSIDE UTILITY AGENCIES
Public Power and Energy Resources Water and Wastewater Resources Other:
Last updated: 8/30/2018 1:44:44 PM